user experience | Service Design
wuffpak is an app-based service connecting dog-lovers to shelters for flexible dog-walking opportunities.
This project is currently in progress. Visit the test page for shelters at
There are a lot of people interested in helping animals, but volunteering at animal shelters has a high barrier to entry.
A big part of the wait time is staffing. Volunteer orientation and training requires resources and investment for shelters.
Core components of the research process included conducting a competitive analysis, talking to shelters and volunteering with them, and finding analogous experiences.
Primary Research Details
This project is currently progress, I'd be happy to discuss further in person. The most recent presentation can be seen below:
cue + a